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​​Privacy Policy

At Búho Inglés, we are committed to protecting your privacy and ensuring the security of any personal information we receive from you. This policy outlines how we collect, use and safeguard your personal information.

 

Introduction
We are committed to protecting your privacy and ensuring the security of any personal information we receive from you. By using our website, you agree to this Privacy Policy.

 

Information We Collect
We collect various types of information to provide and improve our services:

1. Personal information: name, email address, payment details and other information you provide when registering or using our services.

2. Usage data: information about how you access and use our website, such as IP address, browser type and pages visited.

3. Cookies: data collected through cookies and similar tracking technologies.

 

How We Use Your Information
We use your information to:

1. Provide and maintain our services.

2. Process your transactions.

3. Communicate with you about our products and services.

4. Respond to your inquiries and provide customer support.

5. Improve our website and services based on user feedback.

6. Comply with legal obligations.

 

Sharing Your Information
We do not sell, trade or rent your personal information to third parties without your consent, except in the following circumstances:

1. As required by law or legal process.

2. To protect our rights, property, or safety or the rights, property or safety of others.

3. To enforce our policies or contracts.

 

Security of Your Information
We use appropriate physical, technical and organizational safeguards via our usage of Wix.com's infrastructure (to which the platform is built on) to protect your personal information from unauthorized access, use or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

 

Your Data Protection Rights
You have the following rights regarding your personal data:

1. Access: request a copy of the information we hold about you.

2. Correction: ask us to correct or update your information.

3. Deletion: request that we delete your personal data.

4. Objection: objection to the processing of your data in certain circumstances.

5. Data Portability: request a copy of your data in a structured format.

 

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

 

Third-Party Services
Our website may include links to third-party websites and services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies for more information.

 

Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

 

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us or in the bottom right corner of the page via the speech bubble.

 

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

 

Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:

1. Your consent.

2. The performance of a contract.

3. Compliance with legal obligations.

4. Our legitimate interests, such as improving our services and website.

 

Consent Withdrawal
You have the right to withdraw your consent to our processing of your personal data at any time. To withdraw your consent, please contact us or via the speech bubble in the bottom right corner of the page.

 

Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that significantly affects you. 

 

User-Generated Content
If you post content on our website, such as reviews or comments, it may be publicly available. We are not responsible for the information you choose to share publicly or how it is publically interpreted or understood.

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Marketing Communications
With your consent, we may send you promotional emails about our products and services. You can opt-out of these communications at any time by clicking the unsubscribe link in the email or contacting us in the contact form or in the bottom right corner of the page via the speech bubble.

 

Complaints
If you have a complaint about our use of your personal data, you have the right to lodge a complaint with the relevant supervisory authority in your country. We'd recommend you contact us first, then we can deal with the matter much quicker and effortlessly: please contact us here or in the bottom right corner of the page via the speech bubble.

 

Data Controller and Data Processor Information
Búho Inglés is the data controller responsible for your personal information. Our website is hosted on the Wix.com platform, which acts as a data processor. Wix.com provides us with the online platform that allows us to sell our products and services to you.​

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Why Do We Collect Such Personal Information?
We collect personal information for the following purposes:

1. To provide and operate our services.

2. To offer customer assistance and technical support.

3. To contact you with service-related notices and promotional messages.

4. To comply with applicable laws and regulations.

 

How Do We Store, Use, Share and Disclose Your Information?
Your data is stored through Wix.com’s data storage, databases and general applications. They store your data on secure servers behind a firewall. Direct payment gateways offered by Wix.com adhere to PCI-DSS standards to ensure the secure handling of credit card information.

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More Information about Wix

You can find more information about Wix and their security measures here:

1. https://support.wix.com/en/article/wix-security-measures-overview

2. https://support.wix.com/en/article/data-protection-regulations-and-your-wix-site

3. https://support.wix.com/en/article/general-data-protection-regulation-gdpr

4. https://www.wix.com/manage/privacy-security-hub/faq

 

How Do We Communicate with You?
We may contact you via email, telephone, text messages and postal mail for account notifications, troubleshooting, dispute resolution, fee collection, surveys, company updates and enforcement of our terms and conditions and applicable laws.

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Graphics Attributions

Graphics from the homepage and membership courses:

https://icons8.com/icon/8214/great-britain

https://icons8.com/icon/jlJLS7OQV1fO/read

https://icons8.com/icon/8309/positive-dynamic

https://icons8.com/icon/60436/online-group-studying

https://icons8.com/icon/122808/people-working-together

https://icons8.com/icon/123788/learn-more

https://icons8.com/icon/6478/vip

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Contact Information​

If you have any questions or concerns, please contact us or in the bottom right corner of the page via the speech bubble.

 

Last Updated: 1st July 2024.

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By using Buhoingles.com, you acknowledge and agree to this disclaimer.

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Please read the terms and conditions for more information here.​​